We want to ensure that you are happy with the quality and fit of the item you purchase from us!
International shipping is available. We ship all of our products insured and safely packaged. Please inquire (firstname.lastname@example.org) regarding shipping timelines outside of Canada. If you require express post, or next day shipping please contact us directly and we can arrange this at an additional fee.
Free shipping is available within Canada on purchases of $300 or more.
Shipping within Canada
Orders are sent via Canada Post unless otherwise specified. Applicable provincial and federal taxes are applied when your order is processed according to where the item will be shipped. Orders will be shipped the following business day.
Rate for shipping within Canada: $15, free after purchase of $300 or more
Shipping to the USA
Orders are sent to the USA via Canada Post. Orders shipped to the USA are not charged with Canadian taxes; however, all orders pass through customs and are subject to import duties, taxes and customs processing fees. A customs invoice will arrive with your parcel or may follow in the mail. Recipients are responsible for paying these additional fees. We are unable to provide estimates for customs fees.
Rate for shipping to the USA: $25
If you need to return an item please email email@example.com to inform us of the reason for returning the item. For all returns or exchanges, items must not be washed, worn or damaged. Original tags and packaging must be intact. Full refunds can be issued within 14 days of purchase with a copy of the receipt/confirmation email. After 30 days we can only offer an exchange or credit, no refunds. Shipping charges are non-refundable. We do not offer returns on jewelry and all intimates or special order items.
Exchanges will be accepted provided the item is unused, and has original tags and packaging. We do not cover the return shipping of the item.
If you are returning the item due to a defect or because you received the wrong item, we will cover the shipping costs.
All sales are final on sale items.
Please contact us with any questions --> firstname.lastname@example.org
Thank you for shopping at Tigs! We appreciate your business.
70 King St. E
Thornbury, Ontario, Canada